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FAQ

FREQUENTLY ASKED QUESTIONS

FAQ

Yes, All devices excluding the Smart lock, smart doorbell and Smart camera work with Alexa &  Google Home.

My smart products can’t connect well:

Make sure you have connect to the right wifi network in your home, It must be 2.4GhZ.

Make sure your internet is active, check using your internet browser.

Make sure the products is in the pairing mode.

All devices are designed for indoor use unless stated on the packaging. For example, the Smart Doorbell is rated for outdoor use.

Depending on your network you should be able to connect up to 30+ devices.

(Please check your ISP & network settings before installation).

On top of this, you can add a range of Switches, Sockets, Sensors & Security cameras.